PRIVACY POLICY

Faith Evangelical Lutheran Church of Oakville 6101 Telegraph Rd., St. Louis, MO 63129 · 314-846-8612 · info@faithoakville.org
Effective date: October 19, 2026
Faith Evangelical Lutheran Church of Oakville ("Faith Oakville," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through our website (faithoakville.org), online forms, mobile app, and text messaging program, and how we use and protect it.

Information We Collect
We collect information you choose to give us, such as your name, mobile phone number, email address, mailing address, family and household details, prayer requests, volunteer and ministry interests, event registrations, and messages you send us. If you give online, our giving provider collects the payment details needed to process your gift; we do not store full card or bank account numbers. We may also collect basic technical information when you visit our website, such as browser type, pages visited, and approximate location, through standard website analytics and cookies.

How We Use Your Information
We use your information to respond to your questions and requests; send you worship, event, and ministry updates; send reminders about groups, classes, and volunteer schedules; follow up on prayer and care requests; notify you of schedule changes, closures, or weather cancellations; process registrations and gifts and provide giving statements; and improve our website and ministries. We send text messages only to people who have opted in to receive them.

How We Share Your Information
We do not sell, rent, or trade your personal information. We share information only with trusted service providers that help us operate our ministry, such as our church management, online giving, email, form, and text messaging platforms, and only as needed for them to perform services on our behalf. We may also disclose information when required by law or to protect the safety of our members, guests, or staff.
SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties. Information may be shared only with the service providers that deliver our text messages.

Text Messaging (SMS)
If you opt in to text messages from Faith Oakville, we use your mobile number only to send the types of messages described in our Terms of Service and to reply to messages you send us. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Opting out of texts will not affect your ability to attend, participate in, or give to Faith Oakville.

Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information from unauthorized access, use, or disclosure.

Children's Privacy
Our website and text messaging program are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without parental consent. Information about children in our ministries is provided by and managed with their parents or guardians.

Your Choices
You may ask us to update or delete your contact information, unsubscribe from emails using the link in any email, or opt out of texts by replying STOP. To make a request, contact us using the information below.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us
Faith Evangelical Lutheran Church of Oakville 6101 Telegraph Rd., St. Louis, MO 63129
Phone: 314-846-8612
Email: info@faithoakville.org